Message from the CEO
Welcome to www.rakbank.ae, the website of the National Bank of Ras Al Khaimah (PSC).
Since our inception as a National Bank, RAKBANK has always maintained an extreme focus on providing the community with best of breed banking products and services tailored to market requirements.
Our success over the years is attributed to being quick and responsive to identifying and satisfying increasing customer needs. RAKBANK was the first bank in the UAE to offer FREE for life Credit Cards, document free balance transfers and salary advances, and we are one of the leading providers of commercial mortgage products. Our premier Credit Card – RAKBANK Titanium was voted the best premier Card in the Middle East and South East Asia by MasterCard last year. We continue to provide innovative and cost effective solutions, working as your trusted partner as your financial needs evolve.
We pride ourselves on consistently delivering the highest levels of customer service quality. Our team members are given ongoing training to develop their capabilities and careers within RAKBANK and we measure our results against international benchmarks and standards. In 2006, 2007, 2008, 2009 and now in 2010 RAKBANK was adjudged to be the best bank in the UAE for provision of Service Quality – across all criteria by Ethos Consultancy – a leading independent assessor of service quality. We believe that service quality is a primary factor that differentiates us from our competitors, and this is a fundamental element of our corporate culture.
By pursuing aggressive plans to expand our network and continual investment in state-of-the-art technology, we endeavor to offer you more convenience in managing your money, in ways that are suited to your lifestyle.
At RAKBANK, we aim to be the customer’s champion and Bank of choice. We wholeheartedly commit to delivering the best in financial services to our most important asset – you, our customer.
Sincerely,
Graham Honeybill
Chief Executive Officer
RAKBANK
