At RAKBANK we understand and acknowledge that each business has unique requirements and different growth aspirations. Our wide range of Business Banking products are tailored to help businesses achieve its full potential.
Critical illnesses can strike anytime. RAKcare, is a standalone insurance policy that provides you financial protection if diagnosed with a critical illness at standard premiums that do not fluctuate with age.
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You can use RAKBANK Mobile Banking application from any location that is supported by your service provider.
Can my friend get access to his account using the RAKBANK Mobile Banking application installed on my phone?
This application is highly secure, personalized and will open only with credentials as set by you for mobile numbers subscribed at the time of registration.
How do I check if I have Internet connection on my phone or how do I subscribe?
Please go to your mobile phone’s web browser and try opening any
website (for example, www.google.com). If the site opens you have an
active connection. If it does not open, you need to subscribe for the
Etisalat service provider:
For post-paid connection you need to call Etisalat on 125 from your mobile phone
For pre-paid connection you can press
*122*243# or *122*241# and press the call option, or send an SMS “r
ewap” to 1010, you will receive settings from Etisalat which you need to
save and set as default settings on your phone. You can also call 101
for GPRS subscription.
du service provider:
For both Pay-as-you-go and monthly plan
users you need to send an SMS with the word “du” to 333 or by calling
Customer Care on 155 from your mobile phone. An SMS with the
configuration settings will be sent to you. Please open and save the
How do I know if my phone is compatible?
Mobile Banking Application
Application based Mobile Banking is supported by most of the browser enabled phones. All you need to ensure is availability of an active 3G/ WIFI/ Edge connection (i.e. ability to connect to Internet).
Mobile Banking Service
USSD based Mobile Banking is available for use on low end mobile phones and does not require internet connection to access. This service is currently only available for Etisalat subscribers.
How do I register for RAKBANK Mobile Banking?
You can register for the below mentioned RAKBANK Mobile Banking services through the Online Banking channel or by visiting our branches.
Mobile Banking Application designed for browser enabled phones.
USSD (Unstructured Supplementary Service Data) based mobile channel is a GSM service from Etisalat telecom provider which is menu driven banking services available for use on low end mobile phones.
How do I unblock my service?
In case you have been locked out from RAKBANK Mobile Banking, you can call our Phone Banking on 04-213 00 00 to unblock your service.
How much will it cost me?
RAKBANK Mobile Banking is free of cost. The only cost that applies to you is the network usage levied upon you by your service provider.
How secure is this application?
The RAKBANK Mobile Banking service is a highly secure application that does not store any sensitive information or transaction logs on the phone. Apart from this RAKBANK has other robust security features built into the application. The RAKBANK Mobile Banking service is a ‘trusted’ application. Data exchange from this application is encrypted based on best industry standards and dual factor authentication.
I have two mobile phones can I have access to Mobile Banking for my account on both my phones?
You can have this application on two mobile phones. During the registration process you need to specify the secondary mobile number. The primary mobile number is the number that is registered in the Bank records.
In case the existing SIM is damaged, what happens if the SIM is changed for the same mobile?
Changing your SIM card with the same mobile number will not disrupt access to Mobile Banking service.